"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals250+ locations worldwideFortune 500Globally unified systemsJob DescriptionThe Global Account Management Program Operations Coordinator will report directly to the Global Account Management Project Manager and the Director of Global Account Management Operations. This individual will support any project-related work for the Account Development Program as well as any other ad hoc support that is needed for this team and Account Management Operations. The Account Development Program Coordinator is responsible for managing the day-to-day administrative tasks relating to projects and the overall Account Development Program. This role will also support the day-to-day operations for Account Development Managers and will act as a point of reference for individuals in these roles.
This position will collaborate closely with Sales and Account Management personnel, Marketing, regional Account Management Leadership, and other stakeholders.
KEY RESPONSIBILITIES & JOB EXPECTATIONS
These are the minimum results expected from a successful Global Account Management Program Operations Coordinator:
Support Project Manager and Director in strategic initiatives such as identifying process improvements, implementing technology solutions, and streamlining efficienciesHelp with project and team meetings by assisting with note-taking, facilitation, organization, and tracking of next stepsHelp to compile project status reports as neededComplete program weekly and monthly revenue and activity reportingUpdate and maintain Account Development Program SharePoint sitesCommunicate with both Account Management and other related business stakeholdersAssist with day-to-day operations of the Account Development Program and any ad hoc tasks that come with itQualificationsIndividual should have strong customer service and communication skillsProject / time management-oriented skillset & aptitudeIndustry / company experience across functional areas including: Account Management, Sales, Product, and Service4-year college degree or equivalent work experience, with a Degree in Business Finance / Administration / Communications preferableMust be curious, a creative problem solver, highly organized and detail-orientedAbility to remain agile and flex quickly in an ever-changing environmentProven strategic, analytical & creative thinking skillsComfortable dealing with senior executives and cross-functional partnersStrong analytical, communication, and leadership skillsFamiliarity with third party business registry services (ie. Hoovers / Dun&Bradstreet) and analytical reporting software such as DbVisualizer, Power BI and InetSoftAdditional InformationLOCATION
Seattle area preferredADDITIONAL INFORMATION
Expected salary: $78,000-$82,000Eligible for bonusesExpeditors offers excellent benefits
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)Dependent Care Flexible Spending Account (DC FSA)Commuter BenefitEmployee Assistance Program (EAP)Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.