Job summary: Title: GIS Analyst - Remote Location: Remote Length and terms: Long term - W2 or C2C Position created on 07/14/2025 02:11 pm Job description: Interview Type: In-person*** Very long term project initial PO for 1 year, expect to go for 4+ years *** Remote*** Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Job Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skills utilizing ArcGIS Pro, GIS analysis, customer service, familiarity with linear referencing solutions, and familiarity with ArcGIS Online. Required Skills + Excellent Verbal Communication in customer service situations 2 years + ArcGIS Pro 2 years + ArcGIS Online 2 years + Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar 1 years Contact the recruiter working on this position: The recruiter working on this position is Hima Teja(Shaji Team) His/her contact number is +(1) (202) 6290353 His/her contact email is teja@msysinc.com Our recruiters will be more than happy to help you to get this contract.