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A cover letter is strongly encouraged. If you submit one, please attach it as the first page of your resume.

There are 3 openings for this position.

The Office of University Development maximizes private support for the University of Michigan.

Job Summary

As the Gift and Records Coordinator, you will work with a variety of schools, colleges and units across the development community and donors, alumni and friends of the University. You will:

Update a variety of information on the customer relationship management application (DART) for alumni, donors, and friends of the University and process gifts and pledges.Create records and update biographical and degree information received through different sources including receipt of gifts and requests through U-M development community partners.Provide excellent customer service by responding to the gift helpline, emails and online ticketing system to meet the department's service level achievement.

Note: Mandatory overtime of 10-20 hours per week during the calendar year-end November through January, including the holiday period, and fiscal year-end in June.

*Interested in learning more? For the full job description with a detailed list of responsibilities and qualifications, please click here.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time offRetirement plan provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesRequired Qualifications*

Bachelor's degree or 4 or more years of relevant work experience in lieu of a degree.Experience in data entry with minimal error rate.Experience using advanced business software and computer applications such as Microsoft Office Suite, Google Workspace, Constituent Relationship Management tools and others.Experience providing exceptional customer service.Available to work overtime hours.Modes of Work

This position is based in Ann Arbor, MI and is eligible for Onsite and Hybrid work modes.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

For additional information about this position and to review other current openings in Development, please visit our website at: https://giving.umich.edu/um/careers

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.