Gift and Records Coordinator Apply Now **How to Apply** **A cover letter is strongly encouraged. If you submit one, please attach it as the first page of your resume** . **There are 3 openings for this position.** The Office of University Development (https://giving.umich.edu/um/about) maximizes private support for the University of Michigan. **Job Summary** As the Gift and Records Coordinator, you will work with a variety of schools, colleges and units across the development community and donors, alumni and friends of the University. You will: + Update a variety of information on the customer relationship management application (DART) for alumni, donors, and friends of the University and process gifts and pledges. + Create records and update biographical and degree information received through different sources including receipt of gifts and requests through U-M development community partners. + Provide excellent customer service by responding to the gift helpline, emails and online ticketing system to meet the department's service level achievement. **Note: Mandatory overtime of 10-20 hours per week during the calendar year-end November through January, including the holiday period, and fiscal year-end in June.** * **Interested in learning more? For the full job description with a detailed list of responsibilities and qualifications, please** click here. (https://docs.google.com/document/d/1pBZqdzg57CrNJERG1H0SZ7WNMy1sqPPCcdmxC4tnYRE/export?format=pdf) **Why Work at Michigan?** In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: + Generous time off + Retirement plan provides two-for-one matching contributions with immediate vesting + Many choices for comprehensive health insurance + Life insurance + Long-term disability coverage + Flexible spending accounts for healthcare and dependent care expenses **Required Qualifications*** + Bachelor's degree or 4 or more years of relevant work experience in lieu of a degree. + Experience in data entry with minimal error rate. + Experience using advanced business software and computer applications such as Microsoft Office Suite, Google Workspace, Constituent Relationship Management tools and others. + Experience providing exceptional customer service. + Available to work overtime hours. **Modes of Work** **This position is based in Ann Arbor, MI and is eligible for Onsite and Hybrid work modes.** Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) . **Additional Information** For additional information about this position and to review other current openings in Development, please visit our website at: https://giving.umich.edu/um/careers **Application Deadline** Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days. **U-M EEO Statement** The University of Michigan is an equal employment opportunity employer. **Job Detail** **Job Opening ID** 267000 **Working Title** Gift and Records Coordinator **Job Title** Actg Coord Development Assoc **Work Location** Ann Arbor Campus Ann Arbor, MI **Modes of Work** Onsite Hybrid **Full/Part Time** Full-Time **Regular/Temporary** Regular **FLSA Status** Nonexempt **Organizational Group** Vp For Development **Department** Dev Svcs & Strategic Solutions **Posting Begin/End Date** 8/08/2025 - 8/29/2025 **Salary** $47,000.00 - $47,000.00 **Career Interest** Administration Development/Institutional Advancement Apply Now