Lynn, MA, USA | Consumer Services | Full Time | Greater Lynn Senior Services offers comprehensive medical and dental plans, flexible spending accounts, 403(b) retirement savings plan with agency contribution, employer paid life insurance and long term disability. Employee paid short term disability available to all eligible employees upon date of hire. Greater Lynn Senior Services compensation package includes a competitive salary, yearly pay for performance salary increases, a generous vacation, holiday and sick time policy. Additional benefits include a wellness reimbursement, tuition reimbursement, pet insurance, and more. Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team. Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for: + Hybrid work schedule + Medical and Dental insurance + Health Spending Account (HSA) + Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance + 12 paid holidays each year + 15 sick days per year + 2+ weeks of vacation starting year 1 and increasing with your years of service + 403b Retirement Savings Plan with an Agency match + Agency paid life insurance •Agency paid long term disability (LTD) + Tuition Assistance after one year of employment + Mileage reimbursement •Employee Assistance Program to assist you in dealing with life challenges + Employee referral bonuses of up to $1,000 + Travel Assistance Program - Free •Life Planning Services - Free + Optional benefits including Vision, Pet Insurance, for you and your family members, Accident Insurance, Critical Illness Insurance Position Overview: Geriatric Support Services Coordinator (GSSC) participates in the Senior Care Options (SCO) primary care team to develop, authorize, coordinate, and monitor consumer-centered community-based services to an assigned number of United Healthcare SCO members in collaboration with the United Healthcare SCO Nurse Case Managers and under the supervision of the SCO Program Manager/Supervisor. Position Responsibilities: The Geriatric Support Services process begins with a comprehensive needs assessment, completed as part of an interdisciplinary team. Requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder's needs are met. The position entails extensive coordination, follow-up, and feedback to clients and services providers, as well as recordkeeping incompliance with regulations. This position shall not provide GSSC services for any other SCO contractor. Qualifications: + Bachelor's Degree with two (2) years of elder case management, at least one (1) year must be in a setting that provides health care services to people over sixty-five (65) years of age required + Excellent computer skills with proficiency in Microsoft Word, Excel, and PowerPoint as well as managing social media platforms. + Exceptional communication skills including writing, public speaking and active listening + Customer service, communication and recordkeeping experience required + Ability to manage multiple concurrent tasks and projects with strict attention to detail + Solid organizational, time management and project management skills with the ability to meet deadlines required + Strong collaborative skills that allow for fostering and promoting business relationships and partnerships within the community + Comfortable working with people from diverse backgrounds Hours Full Time, 40 hours per week *GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*