Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.
Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.
Become a Technical Account Manager (TAM) and help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. You will be responsible for the overall governance and technical service delivery.
As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.
Job Description
The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers.
Technical Account Manager (TAM) is managing the delivery of Oracle services to achieve: Customer’s most effective use of Oracle’s products and related services, Customer Satisfaction, Public Customer Reference(s), Delivery margin and revenue objectives and contracted deliverables within budget and on schedule, and Customer Service/Product Growth Opportunities
TAMs achieve this by becoming a trusted advisor to the customer, Assisting customers to overcome challenges and meet business goals, and Ensuring consistency and quality of the deliverables for the Customer experience.
Work involves some problem solving and customer incident management with assistance and guidance in understanding and applying company policies and procedures.
Our goal is for every customer to gain ever-more value from their Oracle Solutions by aiding them in delivering their IT strategy throughout the full IT lifecycle of implementation, deployment, operations and continuous optimization
Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.
Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and return ship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future .
Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.
Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future
Join us as a Technical Account Manager (TAM)
Become a CSS Technical Account Manager (TAM) and help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimising risk. You will be responsible for the overall governance and technical service delivery.
As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.