Genetic Counseling Assistant Job Ref 2503935 Category Administrative & General Support Department Genetic Counselors MFM Schedule Full-time Facility Community Hospital North 7150 Clearvista Drive Indianapolis,IN46256 United States Shift Day Job Hours M-F 0730-1630 **Join Community** Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. **Make a Difference** If you're an admin professional with exceptional communication and customer service skills, please read below to see if this is a good fit for you. • The Genetic Counseling Assistant aids with the daily functions of the genetic counseling team, including screening patients, scheduling, routine phone inquiries, triaging phone calls • Greeting and guiding patients through their counseling sessions • Maintaining strict confidentiality • Preparing risk assessments and pedigrees • Preparing patient records for cancer and research testing • Understanding testing criteria with regards to insurance, Medicare and pre-authorization • Helps meet the needs of patients, payers, physicians and genetic testing laboratories • Participate in planning of future projects including assisting research and quality improvement projects **Exceptional skills and qualifications** • Bachelor's is required • Good problem-solving and analytical skills • Strong team orientation • Well-organized with exceptional attention to detail • Empathetic to patients' needs and concerns • Ability to anticipate needs of physicians, other healthcare providers and colleagues • Genetic counseling knowledge is a plus, but not required Applicant should be comfortable collecting/transporting kits that contain saliva, blood or tissue Keywords Genetic counseling, genetic testing, administrative, insurance verification, pre-authorization, screening, community, hospital **Why Community?** At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.