Job Introduction Full-TimeMonday - Friday£42,000 - £45,000 per annumUK&I Bonus planSodexo rewards and benefits 

Job Introduction

Sodexo believes that government agencies should foster an environment of respect,operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

We are now seeking a Full-Time General Service Manager with experience in both soft and hard facilities management to join our team at HMRC India Building, Water Street, Liverpool. You will manage a range of FM services, including overseeing the hard FM engineering platform as well as soft service such as cleaning, reception, and catering, ensuring they meet or exceed KPIs and SLAs. You'll also drive operational improvements, support contract growth, and maintain strict budgetary control.

 What you’ll do:

Manage daily Hard & Soft FM operations across designated sitesEnsure delivery against SLAs, KPIs, and contractual standardsDrive service development, compliance, and continuous improvementLead, support, and develop a team of FM professionalsPromote a culture of safety, quality, and employee engagementCollaborate with internal departments and client stakeholders

What you bring:

Essential:

Proven experience in FM leadership2 - 3 years in hard/soft management Strong people management and HR capabilitiesSound knowledge of Health & Food Safety regulationsExcellent communication, planning, and problem-solving skillsProficient in Microsoft OfficeConfident decision-maker with attention to detailDriving licence is required 

Desirable:

IOSH Managing Safely (or equivalent)CIEH Level 3 in Food Safety (or higher)IWFM 

What we offer:

 Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Apply