NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a General & Op Acctng. Sr.Analyst to join our team in Gurgaon, Haryana, India. **Job Description** Function Order Management Cost Center TBD Location Gurgaon Region TBD Position Team Lead Grade G7 Reporting to Senior Manager Process Category Order Management Shift Time TBD Salary Range Min. Max. - - Functional Role (Job Description) The Order Management team leader is responsible for the end-to-end processing of customer orders, ensuring accuracy, timely fulfillment, and excellent service. This role involves close collaboration with sales, logistics, finance, and customer service teams to ensure seamless order execution and high customer satisfaction. **Essential** **Desirable** Education Background Graduate in Commerce. MBA/ICWA will be a plus Work Experience 5 to 7 years in Order to Cash process Key Responsibilities + Process customers’ orders accurately in the ERP system. + Ensure timely review of all set-ups according to client terms to reduce overall turn-around time of organization. + To ensure that there is no contract that is kept on HOLD/Aging without proper reasoning. + Collaborate with sales and finance to resolve issues related to order, billing or any discrepancies. + Ensure compliance with companies’ policies and customer specific service level agreements (SLA). + Continuously identify opportunities to improve order management processes and reduce cycle time. + Be a part of the regular calls (need basis), audit the information (if needed) and to ensure that no scheduled Calls are missed. + Ensure proper control checks are adhered to, so that errors are minimized/eliminated. + Perform back up duties for Team members, as necessary. Key Performance Parameters + Productivity + Accuracy of set-ups reviewed + Turn-around time Essential Knowledge and Analytical Skills MS Word/Excel Good Communication Problem Solving Experience in B2B/B2C Operations Managerial and Soft Skills Result Oriented High integrity Team Player/ Teamwork/ Ability to manage work under Pressure Test to be Administrated NA Additional Information NA **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en) Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. 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For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) ._**