What you’ll be doing:

Taking responsibility for the management of all our non – food products ensuring they are presented fantastically to delight our customers. Ensure your area runs smoothly every day from the shop floor to the warehouse. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.  At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great general merchandise manager:

Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management.