Hilton Overview:

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With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

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Property Overview:

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Located in the clifftop 70 meters above the sea level, the luxurious 5-star Umana Bali, LXR Hotels & Resort features villas with private pools, hot tubs, and free Wi-Fi in Uluwatu. Offering 4 dining options and views of the Indian Ocean from an infinity pool, it is a 20-minute drive from Jimbaran Bay. Enjoy access to Melasti Beach, a stunning addition to your experience. Featuring elegantly designed interiors, offering garden and ocean view, each villa has separate living and dining areas. Private bathroom includes a marble sunken bath, indoor and outdoor rain showers.

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Role Description:

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The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

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1. Champion Business Excellence

\n\nDrive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.\nCollaborate with Sales and Marketing to develop revenue generating strategies for the hotel\nStay ahead of market trends and seize new opportunities\n\n

2. Lead with Vision:

\n\nInspire a culture of excellence by providing strong leadership to all team members.\nMonitor and develop team member performance, particularly the executive team and department heads\nFoster a workplace where every team member thrives and contributes to the property’s collective goals\n\n

3. Elevate Guest Experience 

\n\nManage operations with a keen eye for detail\nMonitor guest feedback and implement improvements as necessary to exceed guest expectations\nDeliver exceptional service to ensure every guest leaves with a desire to return\n\n

4. Financial Stewardship

\n\nDevelop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures\nRegularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives\n\n

5. Quality Assurance

\n\nGuarantee the highest standards of hotel upkeep, safety and guest satisfaction\nConduct regular inspections to ensure compliance with quality and brand standard requirements\nImplement improvement initiatives to enhance overall guest experience and hotel reputation\n\n

6. Owner Relations

\n\nBuild strong rapport with hotel owners through proactive and on-going communication\nServe as a primary liaison between hotel owners and corporate entities\n

Role Requirements:

\n\nPrior Hotel General Management experience, ideally within luxury brand resorts in Asia\nStrong knowledge and experience in Operations\nSuccess in driving commercial returns and revenue\nStrong leadership and interpersonal skills with the ability to inspire and motivate a diverse team\nOutstanding communication and negotiation skills with a customer-first mindset\nSolid grasp of financial management principles and experience in budgeting and forecasting\nDynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!