General Manager (Headquarters w/C-Suite Staff On-Site) Job ID 233459 Posted 08-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management Location(s) New York City - New York - United States of America **About the Role:** As a CBRE Property Management Sr. Manager, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group. **What You’ll Do:** · Manages all aspects of a single 1MMsf + Class A Financial Institution Global Headquarters in NYC for one owner/occupier. · Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. · Oversee all operations, vendors, and financial activities associated with Property Management service delivery. Required to provide leadership to building facilities and engineering teams with a "think like an owner" mentality. · Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations (KPI and SLA) and standards. · Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. · Respond to high profile tenant needs and issues. · Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports. · Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances. · Help create advanced programs that will assist the property with emergency recoveries. · Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary. · Review tenant rent and common area maintenance recovery charges to ensure payment is on time. **What You’ll Need:** + Strongly prefer candidates who come from a headquarters facility with heavy engagement with C-suite staff. + Banking industry background a plus. + Property management background helpful. + Prefer someone with total responsibility for 1 million square feet of space or more. + White-glove service mindset. + Bachelor's degree (BA/BS) from four-year college or university and a minimum of 15 years of related experience delivering Class A Pristine Service to at Global Headquarters or equivalent building. + Prefer candidates who have worked in or run a headquarters in the banking sector with c-suite employees. + Prefer someone with Property Management in their work history. + Experience supporting financial institutions / banks trading and critical systems environments a plus. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills and an advanced inquisitive mindset. **Disclaimers:** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE?** At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the General Manager position is $27 5,000 annually [or $132.21 per hour] and the maximum salary for the General Manager position is $315,000 annually [or $151.44 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)