**Be the Visionary of Straits City** At **Crowne Plaza Penang Butterworth – Straits City** , we’re looking for a dynamic **General Manager** who will bring both vision and execution to one of Penang’s most exciting destinations. This isn’t just about running a hotel—it’s about shaping a landmark. You will lead with purpose, inspiring your team, driving financial performance, and crafting unforgettable guest experiences that reflect the energy of Penang and the prestige of the Crowne Plaza brand. With your leadership, this property won’t just operate smoothly—it will thrive as a market leader. **Crowne Plaza Penang Butterworth – Straits City** is a strategically located property within the integrated Straits City development in Butterworth, Penang. With 343 rooms and extensive F&B and conference facilities, it is designed to cater to corporate, MICE, and leisure segments. The hotel’s proximity to major industrial parks and transport hubs positions it as a key player in the region’s hospitality landscape. **Lead, Inspire, Deliver** As General Manager, you’ll empower and grow a talented team by fostering a culture of engagement, mentoring, and succession planning. You’ll be the face of the brand—building connections with guests, listening to feedback, and ensuring every stay exceeds expectations. By delivering best-in-class guest satisfaction and aligning your team to global Crowne Plaza standards, you’ll transform everyday service into memorable moments that keep guests returning. Your role is not only to manage but to inspire, setting the pace for excellence in every corner of the hotel. **Drive Growth, Create Impact** From revenue strategy and asset management to marketing innovation and community engagement, you will own the business direction of the property. You’ll forecast, plan, and execute with precision maximizing returns for owners while keeping the hotel at the forefront of Penang’s competitive hospitality scene. With a sharp eye on sustainability and social responsibility, you’ll ensure the hotel contributes positively to both the community and environment. This role demands more than experience it requires a leader with passion, resilience, and vision to make Crowne Plaza Penang Butterworth Straits City a true icon. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.