Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Job Summary: The General Manager is the primary leader responsible for overseeing all dealership operations to ensure profitability, customer satisfaction, employee engagement, and adherence to company values. This role directs all departments, drives high performance across the board, and acts as the key representative of the company brand at the location.
Key Responsibilities:Dealership Operations
Manage daily operations including staffing, scheduling, inventory management, and employee development. Oversee floor planning and ensure operational efficiency across all departments.Sales & Performance Monitoring
Track sales performance, employee productivity, and business forecasts. Monitor KPIs to ensure financial and operational targets are consistently met.Customer Relations
Handle escalated customer concerns professionally and ensure high satisfaction and retention. Foster a culture of customer service excellence across the dealership.Financial & Budget Management
Oversee monthly budgets, operating costs, and profitability. Review financial reports and drive strategies to improve margins and reduce expenses.Leadership & Team Development
Provide training, support, and coaching to department managers. Drive a high-performance culture through motivation, recognition, and accountability.Corporate Collaboration
Serve as the liaison between the dealership and corporate leadership. Report on operational performance and escalate concerns or recommendations.Marketing & Community Engagement
Participate in local marketing strategy, advertising campaigns, and community outreach initiatives. Analyze marketing effectiveness and adjust tactics for optimal results.Policy & Compliance
Ensure the dealership operates in full compliance with internal policies, brand standards, and legal regulations. Promote company values, mission, and vision in all dealership functions.Other Duties
Perform additional responsibilities and strategic initiatives as assigned by leadership.