JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

The General Manager is required to be on-site. 

WHAT YOU’LL BE DOING

Operations:

Conduct JLL Management Compliance Review

Inspect properties and coordinate maintenance, repair, and renovation projects

Manage major construction projects and review construction specifications

Support lease discussions and negotiations, and assist with lease administration

Oversee on-site management and engineering personnel

Observe competitive bidding for service contracts and act as primary contact for contractors and vendors

Financial:

Approve purchases of supplies and equipment

Assist in developing policies and procedures for tenant rent collections

Prepare annual jurisdictional forms and filings

Establish annual budgets and manage financial reporting

Develop and implement a capital improvement plan

Ensure all taxes are filed and paid timely

Complete annual recovery reconciliation processes

Client/Tenant Services:

Implement a tenant retention program

Coordinate property alterations, maintenance, and upkeep

Meet regularly with tenant representatives and handle tenant issues and complaints

Conduct periodic inventories of building contents and property condition

Maintain strong relationship with client and tenants

Leadership Management:

Establish goals and objectives for employees reporting to the GM

Conduct performance evaluations and develop training programs and career paths

Cross-sell JLL services

Take on additional duties and tasks as assigned

WHAT YOU WILL BRING TO THE TABLE

The General Manager must have a solid understanding of commercial real estate, property management operations, leasing, financial analysis, and customer service. They should possess strong communication and leadership skills and be proficient in financial calculations and analysis. Specific requirements include:

Education/Training:

Bachelor's degree

Years of relevant experience:

Minimum of seven (7) years of commercial real estate or property management experience

Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people

Mathematical Skills:

Ability to perform calculations related to discounts, interest, commission, prorations, percentages, rent, and financial statements

Possesses financial and accounting acumen

Reasoning Ability:

Strong problem-solving skills

Ability to define problems, collect data, establish facts, and draw valid conclusions

Capability to work with limited standardization and interpret instructions effectively

Strategic thinking and implementation orientation

Other Skills and Abilities:

Proficient in Microsoft Office and other required software programs

Familiarity with various budget applications

Ability to travel within the local region

Advanced oral and written communication skills

Strong organizational skills

Self-starting and multitasking capabilities

Ability to provide constructive and value-add solutions

Works effectively both independently and as part of a team

Client-focused approach

Preferred Skills and Others:

DC Real Estate License and DC Property Manager License are required within the first six months of assuming the position.

Must maintain active accreditation once earned.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate. 

Deep investment in cutting-edge technology to power your work. 

Comprehensive and competitive benefits plan 

A supportive, caring and diverse work environment designed for your growth and well-being. 

A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

Estimated total compensation for this position:

125,000.00 – 145,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.