Cabot, Arkansas, USA
67 days ago
General Manager

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!

Job Summary: The General Manager provides leadership and guidance to all dealership employees in order to maximize net profit, maintain high levels of customer satisfaction, customer retention and employee satisfaction. Serves as the primary management representative for the location and responsible for representing the company brand and maximizing dealership performance.

Key Responsibilities:

Dealership Operations

Manage daily operations including staffing, scheduling, inventory management, and employee development. Oversee floor planning and ensure operational efficiency across all departments.

Sales & Performance Monitoring

Track sales performance, employee productivity, and business forecasts. Monitor KPIs to ensure financial and operational targets are consistently met.

Customer Relations

Handle escalated customer concerns professionally and ensure high satisfaction and retention. Foster a culture of customer service excellence across the dealership.

Financial & Budget Management

Oversee monthly budgets, operating costs, and profitability. Review financial reports and drive strategies to improve margins and reduce expenses.

Leadership & Team Development

Provide training, support, and coaching to department managers. Drive a high-performance culture through motivation, recognition, and accountability.

Corporate Collaboration

Serve as the liaison between the dealership and corporate leadership. Report on operational performance and escalate concerns or recommendations.

Marketing & Community Engagement

Participate in local marketing strategy, advertising campaigns, and community outreach initiatives. Analyze marketing effectiveness and adjust tactics for optimal results.

Policy & Compliance

Ensure the dealership operates in full compliance with internal policies, brand standards, and legal regulations. Promote company values, mission, and vision in all dealership functions.

Other Duties

Perform additional responsibilities and strategic initiatives as assigned by leadership.
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