The General Manager, Regional Processing Center will lead day-to-day production operations including, but not limited to:
Planning, resource allocation, project supervision, and outsource sub-contractor management. Maintaining compliance to stated processes, production and service level standards, and ensure operational controls outlined in the company’s Service Organization Controls document. Serving as a vital communications link to CPD Site Managers, Field Sales personnel, and Corporate departmental units, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met. Directly managing a production team to ensure accurate, high quality print support for all customers in all business channels. Create and maintain a positive working environment that develops winning solutions that inspire work life Attain all performance goals Provide timely communication of all company and division policies and procedures of RPC processes Integrate solutions within existing systems structures and procedures to guarantee performance to within specified tolerance levels for errors and rework Lead and support the implementation and operation of workflow systems and procedures between Retail CPD Sites and the RPC. Monitor and enforce Time and Attendance guidelines and develop career path for RPC Team. Provide operational support and oversight of all e-commerce and internet based sales channels.
Education and Experience:
High School diploma or equivalent Bachelor’s degree in Business, Marketing, Retail Management, or other related field preferred, but not required. Minimum of 3 years management experience, preferably in a complex business-to-consumer and business-to-business service-oriented environment; or demonstration of skills and learning through an internal development program and selection process. Must possess strong written and verbal communication skills that are necessary to correspond with both management and employees. Must possess superior interpersonal skills necessary to support outstanding customer focus and to provide direction and leadership to all levels of store employees. Must possess leadership skill, sound judgment and management ability required to effectively manage and follow up to achieve business goals and compliance with company procedures. Must possess the ability to analyze business data and formulate action plans to correct deficiencies.; Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner through direct reports and other employees. Must possess the ability to listen actively, analyze customer and associate needs through effective communication and listening skills.
About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.