*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process.  (こちらは障がい者採用枠です。選考時に障がい者手帳を提出していただきます。）

*This is a contractor position.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Position Summary

This role supports TLS front-line operations through a mix of administrative, operational, and accounting tasks, including phone support, invoicing assistance, and office management to ensure smooth daily operations and service quality.

 

Operations Excellence

Support Front Operations Team including telephone support. Perform accounting tasks including invoicing, refunds, and reconciliation to ensure accuracy and efficiency. Various general administrative duties supporting the operations leaders, including overall management of the Osaka office, handling visitor reception, and arranging or assisting with employee engagement activities.

 

Leadership

Consistently acquire knowledge & skills to improve performance and meet Front Operations expectations. Demonstrate leadership in collaborating with others to contribute to the team performance. Proactively devise creative approaches to enhance the efficiency of team leaders and the team. Participate actively employee activities for employee engagement. Demonstrate TLS one team culture.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.