患者さんのためにあなたの力を発揮してください

※フルリモート不可/Hybrid work model

※Please check if the candidate has applied for a job at UCB in the past year.　一年以内のご応募歴を必ずご確認ください。

※Please make English and Japanese resume combined in one document to submit　英語と日本語の書類を一つに纏めてご提出ください。

※If you have any questions, please contact recruiting team 質問がございましたら採用チームまでお問い合わせください

Primary Purpose / Regulatory Responsibilities:
As the General Affairs Manager, you will lead and take ownership of a wide range of general affairs operations at the Shinjuku office. This includes managing office facilities, promoting employee health, safety, and well-being, and proactively handling vendor negotiations, issue resolution, and improvement initiatives. You will also be responsible for driving business continuity planning (BCP) and sustainability efforts. This role requires not only hands-on execution of daily tasks, but also strategic oversight, problem-solving skills, and the ability to manage stakeholders and respond to employee concerns effectively. The role will be responsible for creating and improving policies & processes & ensuring compliance with legal & company regulations in alignment with the business decision and employee experience.

MAJOR RESPONSIBILITIES 
Facility Management at Shinjuku Office:
•    Lead overall facility operations and ensure a safe, efficient, and comfortable working environment
•    Oversee office layout planning, maintenance of equipment and cleanliness
•    Establish and improve systems for managing mail and delivery services
•    Lead planning and implementation of disaster and fire prevention measures (e.g., evacuation drills, emergency supplies, fire safety inspections)
•    Manage inventory and procurement of office supplies
•    Supervise vendors for shared office equipment (e.g., vending machines, copiers), including reviewing contracts and proposing enhancements
•    Serve as primary liaison with building management company for contracts, inspections, troubleshooting, and improvement proposals

Support our employees
•    Act as a single point of contact for general operational topics and inquiries from employees.
•    Review and approve employee requests submitted via internal systems (e.g., facility use and company housing), ensuring compliance with company policies.
•    Communicate process changes clearly and proactively to employees.
•    Oversee the day-to-day general affairs operations and ensure timely and appropriate resolution of employee needs, maintaining a high standard of service.
•    Demonstrate ownership and accountability in managing general affairs processes and supporting employee well-being.

Team management
•    Lead the Local General affairs Team UCB employee & services provider contractors (staffing, work planning, performance management)

 Company Housing and Parking Management:
•    Take responsibility for managing company residences and parking facilities (only for expat)
•    Oversee external property management vendors and ensure service quality
•    Address user inquiries and update internal rules as necessary

BCP (Business Continuity Planning):
•    Responsible for development, updating, and internal communication of BCP
•    Establishing and conducting emergency response drills

Employee Health Management:
•    Arranging employee health checkups (vendor management, creating target employee lists)
•    Managing health check results, follow-up systems for re-examinations and health guidance
•    Conducting stress checks
•    Responsible to ensure UCB Japan is compliant with local Health and Safety, etc regulation.

Outsourced Operations and Vendor Management:
•    Lead the management of external general affairs service teams
•    Conduct regular performance reviews and meetings with vendors, partnering with procurement
•    Drive service quality improvements and renegotiations with staffing firms
•    Evaluate outsourcing scopes and assess potential for re-delegation
•    Responsible for set-up of new partners/initiatives upon business needs

Sustainability Leadership:
•    Monitor and drive reductions in energy usage and waste within office operations
•    Lead awareness initiatives and campaigns to promote recycling
•    Collect and report sustainability data for both internal and external stakeholders

Other Responsibilities:
•    Arranging condolence or celebratory gifts (e.g., telegrams, floral arrangements) for employees and their families
•    Managing information security measures related to general affairs
•    Managing benefit service providers and welfare programs
•    Coordinate various global non-life insurance contracts as the local point of contact

Education Level : Bachelor's Degree

COMPETENCIES 
Required Qualifications:
    Over 5 years of experience in general affairs with increasing responsibility
    Experience in vendor and outsourced team management, including contract negotiation and issue resolution
    Proficient PC skills (Excel, Word, PowerPoint)
    Experience in facility management
    Responsibility in BCP planning and execution
    Business-level proficiency in English (verbal and written)

Skills & Behaviors:
    Good listening, communication and collaboration skills.
    Ability to apply curiosity to all angles and connect the dots to translate needs into solutions, managing risk actively.
    Strong customer service focus, with attention to detail and quality and able to see the big picture and connect the dots.
    Continuous improvement mindset, well-organized, reliable with follow-up, and flexible to help where needed.
    Experience working in a global matrix-style environment is a plus

Preferred Qualifications:
•    Experience in team leadership or supervisory roles
•    Knowledge and practical experience in sustainability-related initiatives
•    Basic understanding of compliance and occupational health & safety
•    Valid driver's license　(普通免許)
•    Occupational Health Supervisor（衛生管理者資格）
•    Process improvement methodologies and project management experience

患者さんのために価値を創造し、あなたの力を発揮して「その先」に進む準備はできていますか？もしそう思われるなら、ぜひご応募ください！

UCBについて
UCBは神経学と免疫学に特化したグローバルなバイオ医薬品企業です。UCBは、世界各地に約8,500人の従業員を擁し、患者さんに触発され、科学を原動力としています。

UCBで働く理由
UCBでは、単に仕事をこなすだけでなく、価値を創造します。私たちは、患者さんのために前進し、協力し、革新することを恐れません。UCBには、思いやりがあり、協力的な社風があります。そこでは、誰もが仲間とともに尊重され、ベストを尽くす機会を公平に与えられています。私たちは、患者さん、従業員、地球のいずれに対しても、常に人間的な視点に立ち、患者さんのために価値を創造する「その先」を目指します。UCBで働けば、自分が成長できる場所を発見し、自分の可能性を最大限に発揮するために自分のキャリアパスを切り開く自由を得ることができます。

UCBにおけるサステナビリティと、それが私たちのビジネスアプローチにどのように統合されているかについては、こちらをご覧ください。

UCBとその子会社は、職場における多様性と包括性を奨励しています。人種／肌の色／宗教／性別／国籍／退役軍人／障害／年齢／性的指向／性自認による差別は行いません。

あなたの強みや能力を発揮するために、日本での職種への応募に特別な配慮が必要な場合は、Ucb_recruit@ucb.com までご連絡ください。その他のお問い合わせの場合、このルートではサポートできませんのでご注意ください。