At Amazon, our mission is to be Earth's most customer-centric company. To achieve this, we need exceptionally talented, bright, and driven people. Amazon Web Services (AWS) is a place where motivated employees thrive and where employee ownership and accountability lead to meaningful results. AWS provides highly reliable, scalable, low-cost infrastructure services in the cloud that power hundreds of thousands of businesses globally.

AWS is looking for a motivated Learning Experience Designer who possesses a unique balance of technical depth, business knowledge, and strong interpersonal skills. You will partner with several AWS teams to provide training and enablement to educate AWS field sales teams on Generative AI and have the opportunity to help shape and execute a strategy for new educational content, services, and features.

The ideal candidate is an innovative, driven, problem-solving Learning Experience Designer with experience working across multiple instructional delivery modalities to create high-quality learning experiences that support field sales teams. The role requires an individual who is knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can innovate, move quickly, and isn't constrained by traditional methods.

The candidate should be motivated to study, share, collaborate, and discuss subjects related to learning experience design, such as cognitive psychology, instructional theory, performance improvement, design thinking, user experience, visual communication, user interface design, mobile design, video production, and writing. You should possess the ability to create exciting, engaging, and excellent instructional design while working seamlessly with stakeholders to ensure project success.


Key job responsibilities
• Be the voice of the learner, ensuring their needs are at the forefront of our content efforts; develop new content; iterate and improve existing content
• Lead projects through the design lifecycle from scoping, research and analysis, design, development, and launch; provide clear timelines through all phases, communicate with key partners, and select appropriate measurements for successful implementation
• Identify learning objectives, assess learners, define performance outcomes, and evaluate instruction delivery strategies, including consulting with program owners and subject matter experts to identify performance gaps and learning objectives
• Develop instructional materials (tutorials, digital interactives, user guides, scripts, storyboards, navigational text, tests, etc.) that transform information into engaging content
• Collaborate on learning design projects, enlisting subject matter experts to produce and publish technical content
• Understand related fields—usability and experience design, information design, communications, and new technologies
• Be conversant with the ADDIE instructional design model, preferably with SADL experience
• Conduct Performance Needs Analysis
• Liaise with stakeholders to understand their performance gaps and provide concise advice on training solutions
• Monitor project status


A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.