Compensation: $19.00 to $21.00 per hour
The opportunityDelaware North Sportservice is searching for a seasonal Senior Supervisor to join our Gallagher Clubs team at EverBank Stadium in Jacksonville, Florida. As a Gallagher Club Senior Supervisor you will lead a team of attendants, ensuring our luxury club areas are clean, stocked, and ready for game day. You’ll experience the game day excitement, learn and grow your leadership skills, and be part of team committed to creating moments that last.
This position works from mid-July through mid-February and will support the Clubs Manager in a variety of operational duties. Responsibilities include overseeing the weekly setup team, assisting with setup, cleaning, stocking, filling coolers, as well as other duties as needed
Additionally, this role will serve as the lead supervisor in the Premium Clubs area on NFL game days and during other stadium events.
Pay$19.00 – $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
. What we offerWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do? Supervises and coordinates premium club restaurant and bar staff, including training and providing constructive and corrective feedback as needed Creates a positive and memorable guest experience by delivering professional and courteous service and maintaining a clean, organized, stocked, and safe area Receives and facilitates any premium guests’ and attendants’ requests and orders Analyzes and resolves problems with team members, guests, and the operation with the assistance of the Premium Clubs Manager Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questions Ensures all game day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with appropriate area Responsible for assisting in performing end of month inventory Perform other duties as assigned More about you Minimum of 2 years of supervisory experience in front-of-house restaurant or food service position, in a high volume environment is required Previous experience with a point-of-sale (POS) system required Excellent guest service skills Strong time management and organizational skills Ability to work accurately, efficiently, and courteously in a high pressure environment Good communication and training skills; ability to teach others as well as delegate tasks Basic math skills; ability to accurately account for inventory No college degree required Ability to work nights, weekends, and holidays as needed Physical requirements Ability to lift up to 40 pounds for set-up, service, and clean up of club area Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as needed Shift detailsDay shift
Holidays
Monday to Friday
Evenings as needed
Weekends
8 hour shift
12 hour shift
10 hour shift
Event based
Overtime as needed