Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Margin Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview** This role is a senior level position responsible for leading the EMEA Futures Margin team to include process, control oversight and execution of margin requests from clients and the business **What you’ll do** + Regional ownership and oversight of daily margin processes, risks and controls, ensuring accuracy and completeness of all tasks + Identify barriers to excellent client service; drive escalation and resolution plans with focus on improving client experience + Identify key risks for the unit, conduct deep dives, identifying weakness in processes, procedures and controls. Lead and drive remediation. + Lead regional & offshore team, providing proactive performance management and addressing performance issues + Provide motivation, direction, coaching & feedback to onshore team + Act as a solutions advisor and business partner to the Futures business + Be key escalation point for our clients, the business and senior stakeholders + Track and monitor technology issues and metrics that have an impact on our ability to deliver for our clients + Take the lead with all stakeholder engagement **What we’ll need from you** + Knowledge of Futures and OTC Cleared products / Margin essential + Experience of multi-tasking, in a fast-paced organisation, being results focused + Self-motivation, empathetic to clients’ needs + Energetic, flexible, collaborative, and proactive leader + Experience leading & communicating issues and solutions at a senior level + Partnering & delivering strategic change programmes **What we can offer you** This is a role that'll offer you the opportunity to build an in-depth knowledge of margin operations. Every day there will be new challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: + Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure + A discretional annual performance related bonus + Private medical insurance packages to suit your personal circumstances + Employee Assistance Program + Pension Plan + Paid Parental Leave + Special discounts for employees, family, and friends + Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Securities and Derivatives Processing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.