Schedule:  Monday - Friday / 7:00am - 4:30pm

As a Furniture Installer Delivery specialist, you will be responsible for delivering exceptional service by efficiently and effectively installing and delivering furniture to customers. Working independently within established policies and procedures, you will handle a diverse range of assignments with moderate to large scope and complexity. This role requires troubleshooting skills, training capabilities, and the ability to assist junior staff when needed. Your primary focus will be on ensuring the timely and accurate delivery and installation of furniture while providing outstanding customer service.

Duties & Responsibilities 

Deliver and install furniture according to customer specifications and company standards.Safely load and unload furniture from delivery trucks using appropriate equipment and techniques.Communicate effectively with customers to confirm delivery schedules, address any concerns, and ensure satisfaction with the service provided. Maintain accurate records of deliveries, installations, and customer interactions.Troubleshoot and resolve issues related to delivery, installation, or customer satisfaction. Provide training and assistance to junior staff as needed.Adhere to all safety regulations and company policies while performing job duties.Collaborate with internal teams to optimize delivery and installation processes and improve overall customer satisfactionPerform other related duties as assigned. 

What You Bring to the Table

Excellent communication and interpersonal skillsStrong problem-solving abilities.Ability to work independently and as part of a teamAttention to detail and accuracy.Customer-focused mindset with a commitment to delivering exceptional service.Flexibility to adapt to changing priorities and work environments.

Basic Qualifications

Valid driver's license with a clean driving record.Ability to lift and maneuver heavy furniture items.Proficiency in using hand and power tools.Familiarity with safety procedures and protocols related to furniture installation and delivery.

Preferred Qualifications 

Previous experience in a similar role within the furniture industry.Certification or training in furniture installation techniques.Knowledge of local traffic laws and regulations. Experience using delivery tracking software or systems.

Minimum Years of Experience 

2+ years of related experience in furniture delivery and installation is preferred but not necessary.

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.