Functional Operation Engineer:

Competitive Pricing Area, part of the FM> Tribe, seeks an enthusiastic Operations Engineer, with a solid Operations and Techno-Functional background in the Financial Markets domain.

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

You and your squad will be delivering key components spread over FlexING squads of Competitive Pricing area in Wholesale Banking Financial Markets. FlexING is focused on delivering solutions for sales, traders, and risk managers. We are specialized in derivative products, covering multiple asset classes (equities, commodities, interest rates). Our business users are in London, Amsterdam, Brussels, New York, and Singapore. We are building applications to automate the whole flow from client quote requests, to pricing, booking and risk management as much as possible.

Your day to day:

•            Perform incident and problem management activities, including root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore
•            You provide level-2 support in deploying and running an application/stack in production. This implies being part of an on-call rotation scheme.
•            Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers
•            Perform data improvement by (re)configuring new and existing products, reports and processes in general.
•            You understand the entire stack’s technology on which the application runs and how it fits in the overall chain. 
•            Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks, using the correct Event Alerts
•            Perform Functional testing and Change Management activities in order to ensure the safe deliveries from Test, to Acceptance and to Production environment

What you’ll bring to the team 
•            Experience:  
•            Have financial knowledge on interest rate and FX derivates valuation and market risk modelling (for ex. Greeks and VaR).
•            Offering functional incident management on a front office pricing application, used within the Financial Markets domain worldwide.
•            Supporting end users in using the application; enriching the back-end databases with new products, reports and scheduled tasks.

Tech stack/ knowledge:  
Mandatory:
-            Advanced knowledge on MS SQL Server and Transact-SQL
-            Advanced knowledge of interest rates derivatives valuation
-            A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.
-          Familiarity with tools like ServiceNow, Confluence, Fortify
-          A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment
-            Proactive and attentive to other’s needs