Job Summary 

The Business Analyst II serves as an important intermediary between the assigned business clients, software development, and other teams. Plays an advocacy role for the business clients in all phases of the solution development lifecycle for each of the project critical stages. Performs analysis and works closely with the business clients to identify core business issues to map out possible solutions. The mapping is used to develop the business case for action, defining the need, the method, and the benefits of proposed solutions. Undertakes analysis to develop the detailed requirements of the solution to satisfy the business need. In its capacity as the “eyes and ears” of the business, closely monitors progress to ensure that the emerging solution meets the demands of the requirement document. This may require the resolution of any conflicts arising due to any technical deviations from the agreed requirements. Works closely with the project and business teams to create and execute testing and ensure that issues are identified and fully resolved prior to roll out. Requires Business Analysis or Systems Analysis experience in a large and complex business environment.

 

Responsibilities 

Independently provides efficient, timely, and responsive professional service at the intermediate level. Frequently delivers or coordinates services, performs outreach, and/or works in a professional client or internal service or operational support/service role.  With solid communication capability, broader professional skills, and understanding of the role and business context, plays a major role coordinating and delivering requirements documentation, test case development and test case execution under indirect supervision.  May assist, coordinate, or lead portions of small/simple projects. Takes initiative to proactively identify and meet needs and knows when to refer out of guideline/complex issues. Interprets, or recommends simple process improvement solutions/options.  Works on assignments of moderate size, scope, diversity, and/or complexity. Quickly and competently resolves a variety of routine and non-routine problems, seeking assistance on complex matters. Has some latitude to set work priorities and may assist on special projects. May independently perform a small non-complex section of a larger project. Analyzes and interprets a wide range of issues, autonomously selecting and adapting methods, processes, or tools to meet needs and coordinate solutions quickly and efficiently with quality and accuracy. Has solid written, verbal, interpersonal, analytical, and application skills. 

 

Competencies

Problem Solving:  Takes an organized and logical approach to thinking through problems and complex issues.  Simplifies complexity by breaking down issues into manageable parts.  Looks beyond the obvious to get at root causes.  Develops insight into problems, issues and situation.    Continuous Learning:  Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.  Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.  Takes advantage of formal and informal developmental opportunities.  Takes on challenging work assignments that lead to professional growth  Initiative:  Willingly does more than is required or expected in the job.  Meets objectives on time with minimal supervision.  Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.  Adaptability:  Ability to re-direct personal efforts in response to changing circumstances.  Is receptive to new ideas and new ways of doing things.  Effectively prioritizes according to competing demands and shifting objectives.  Can navigate through uncertainty and knows when to change course  Results Orientation:  Effectively executes on plans, drives for results and takes accountability for outcomes.  Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.  Takes full accountability for achieving (or failing to achieve) desired results  Values Orientation:  Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.  Is direct truthful and trusted by others.  Acts as a team player.  Acts ethically and maintains a high level of professional integrity.  Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” 

 

Skills 

Strong understanding and familiarity with the use of company systems  Solid understanding of Combined’s product offering  Ability to learn and adapt quickly to new technology, processes, and procedures  Ability to prioritize and handle multiple activities and tasks simultaneously with minimal oversight  Proven track record in meeting stated deadlines and milestones  Demonstrated ability to complete tasks accurately and completely  Analytical with problem resolution skills  Can work independently, but with the ability to collaborate with others when needed  Detail oriented and highly organized  Strong Microsoft Office skills (Word, Excel, Outlook, etc.) 

 

Education and Experience

Bachelor’s Degree and / or 3-5 years of related experience   Proficient expertise in MS Office (Outlook, Excel, Word, PowerPoint)  Experienced knowledge of Agile and Waterfall methodologies  Insurance industry experience and Business Analyst experience preferred 

The pay range for the role is $63,900 to $108,500. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.