Purpose of Role

To support business implementations based on the existing applicationsTo determine system specifications based on business needsTo reutilize applications capabilitiesTo setup and configure systems to provide the require functionality.To provide training / consultancy to ensure the business can be used systems appropriately and efficiently.To create and maintain documentation required to support the implementation of systems.To provide technical support in case of incidents in Production

Responsibilities and Accountabilities

Facilitates the delivery of quality service to all users, internal or external, as part of the IT teamContributes to business decisions about applications in placeEnsures that solutions are flexible enough to satisfy both global and local business needsCommunicates the design and benefits of solutionsTo details system specifications based on the analysis of business requirements.Analyses users’ needs, develops formal user requirement documents and designs specifications to meet those requirementsEnsures all designs fit within the proposed solution modelEnsures development teams are given sufficiently detailed requirements to produce the required deliverables first timeTo tests and proves all programs and systems built, ensuring high quality, reliability and compliance to Assurant Solutions (Assurant) IT standardsOutstanding verbal and written communication soft skills, with a strong emphasis on clarityConfidence speaking with small to large audiences both internally and externally, providing valuable input and inquiries that elicit critical feedbackExceptional skills identifying subtle nuances in business requirements and translating them into precise technical requirementsExperience working in a high-paced, highly flexible, team environmentAptitude for logical and analytical thinking, coupled with strong problem-solving skillsComfortable with log-level data analysis of application behavior discrepanciesApplied understanding of languages: SQL, JSON, XML, HTML, YAMLProficient with SQL queries, temp tables, procedures, etc. – able to build complex reports and data extractsUtilization of API tools: SOAP UI, Postman, Swagger UIExperience with agile management tools (ie:Azure DevOps, JIRA, Confluence, SharePoint)Liaise with external vendors to ensure system faults are diagnosed and resolved.Provides all the knowledge and documentation needed to develop a solution

Experience

4 years working with business users and stakeholders on business requirements, software setup and testing, technical documentation (including data-process flows), and systems analyticsBachelor’s degree in Computer Science or Computer Engineering

Preferred Skills

Fluent in Spanish and English (C1)Good working knowledge of the modules such as: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Bank Reconciliation, Purchasing, Logistics, Inventory Management, etc.Knowledge and experience in SQL (Oracle, Sql databases / PL/SQL scripting)Ability to understand and work within local country requirements and customsAbility to assess competing priorities and organise personal workload appropriatelyAbility to conduct training and communicate ideas appropriately to the audienceAbility to meet tight deadlinesAbility to work independently or with others as part of a teamAnalytical capability and comprehensive visionGood interpersonal skillsCommunication skills, transmission and clear documentation, fluidResponsive to changeKnowledge of the Insurance Market, desired