Work Hours/Shift: Monday through Friday 8:00 am -4:30 pm​ with 1 weekend a month

Position Overview:

As a Home Health & Hospice Scheduler, you will be responsible for scheduling clients for Home Health/Hospice services with clinician continuity. Identifies client need and schedules clinicians with the appropriate competencies to match client level of care. The Scheduler is expected to exercise judgement in determining the most effective and efficient method of scheduling and rescheduling patients. Provide optimal levels of communication with patients, clinicians, clinical managers, physicians, and homecare coordinators. May also provide coverage for multiple sites and/or Hospice support.

Why Join Us?

Start Here… Grow Here... Stay Here!

At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth and opportunity.

What You Can Expect:

Consistent, Reliable Workloads
Enjoy steady assignments with guaranteed hours—no surprises.

Competitive Pay & Low-Cost Benefits
Get exceptional coverage and real savings that make a difference.

Supportive Leadership
Our management team is here to help you succeed every step of the way.

Career Growth Opportunities
Every leader on our team started in a field role—your path to leadership starts here.

Epic EMR System
Streamlined documentation and communication for better care and less stress.

Fast Hiring Process
Quick interviews and job offers—because your time matters.

Meaningful Work
Deliver one-on-one care that truly impacts lives.

What Will You Do:

Ensure scheduling is performed in accordance with defined policies and procedures.

Coordinate schedules and facilitate processes for assigning clinicians to clients based on client need and caregiver continuity.

Strives to achieve continuity of clinicians at client’s home by scheduling no more than three different clinicians per discipline and episode, as much as reasonably possible.

Create and maintain daily schedules for all disciplines.

Perform initial Welcome call with clients to confirm demographics and arrange admission visit within 48hrs.

Communicates with clients regarding delays in physician ordered services.

Work in conjunction with the clinical manager to ensure clinicians are fully productive and productivity measures are met.

Review all daily scheduling reports timely and provide necessary follow-up actions

Minimum Qualifications:

High School Diploma or GED required; Associate degree preferred.

Healthcare experience preferred.

1-2 years of scheduling experience in a health care setting preferred.

Demonstrates understanding and interpretation of Medical Terminology.

Must be able to communicate effectively with internal and external customers.

Ability to type 50 wpm and be proficient in Microsoft office products, including Outlook, Excel, and Word.

Working knowledge of standard office equipment.

Ability to consistently demonstrate commitment to the mission, vision, values, and Organizational Code of Ethics and adhere to the Compliance Program.

Benefits Highlights:

Pay Range $18.63-$27.94 per hour (based off of years of experience & skill set)

Medical, dental and vision insurance starting Day One    

Short- and long-term disability coverage    

403(b) retirement plan with employer match    

Generous paid time off + 7 paid holidays    

Tuition reimbursement up to $5,250/year    

Comprehensive onboarding and orientation     

Live Your Whole Life Incentive Program – earn premium discounts for completing wellness activities  

About Holy Cross Home Care and Hospice (Maryland)  

Holy Cross Home Care and Hospice is a member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare-certified and accredited by The Joint Commission. Learn more about us at HCHomeCareHospice.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.