Job details

Work Location

Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, Palo Alto, CA, San Francisco, CA, Seattle, WA

State / Region / Province

California, Georgia, Illinois, Massachusetts, New Jersey, New York, Texas, Washington

Country

USA

Salary min

93500

Salary max

118500

Domain

Consulting

Interest Group

Infosys Limited

Skills

Process|Consulting processes|Technology Consulting process

Company

ITL USA

Requisition ID

134827BR

Job description

Position: Senior Consultant/Principal- Risk and Compliance – ServiceNow IRM Specialist

Location: North America

About the Role

We are seeking an experienced ServiceNow IRM (Integrated Risk Management) Specialist with strong experience in the financial services industry to lead, plan, optimize and deliver Integrated Risk Management (IRM) solutions on the ServiceNow platform. In you will lead, plan, and deliver ServiceNow GRC projects. You will have fluency in ServiceNow IRM module that enables team lead and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices. The ideal candidate will have deep expertise in regulatory compliance, operational risk, and third-party risk, along with a solid understanding of financial regulations.

Role expects you to:Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations.Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT).Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence.Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight.Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient.Train users and stakeholders on IRM functionality and best practices within the financial services context.Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team, in driving solutions across the platform.Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.Help create new practice solutions and offerings.Help drive continuous improvement and optimization of our capabilities.Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.Translate requirements/stories and mock-ups into fully functional IRM features.Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.All other duties as assigned or directed.Additional Responsibilities:Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available.Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients.Educate practice members on ServiceNow IRM modules by providing guidance on solution implementation and facilitating ongoing education and knowledge sharing. Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.Provide mentorship and guidance to other members of the team.
Basic QualificationsBS Information Technology, Computer Science, or related fieldStrong GRC/IRM technical background5+ years of ServiceNow experience with a focus on IRM/GRC modulesStrong understanding of risk management frameworks and regulatory compliance requirementsPrior experience as a consultant or client-serving professionalStrong understanding of the ServiceNow best-practices and ongoing knowledge of latest ServiceNow featuresFamiliarity with Agile and Scrum development methodologiesExcellent communication and presentation skills, able to engage both technical and non-technical audiences.Ability to work independently and manage one or more projects.Preferred CertificationsServiceNow Certified Implementation Specialist – Risk and ComplianceAbout Us:

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
· Ability to design and implement end-to-end solutions at scale
· A flat organization structure with direct access to our senior-most leaders
· An entrepreneurial environment full of bright, highly motivated consultants
· Opportunities for motivated consultants to impact local communities
· The ability to design your career and drive your professional learning and development
· A truly global culture

We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.
Visit www.infosys.com/services/consulting for more information.


Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time



About Us:
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
· Ability to design and implement end-to-end solutions at scale
· A flat organization structure with direct access to our senior-most leaders
· An entrepreneurial environment full of bright, highly motivated consultants
· Opportunities for motivated consultants to impact local communities
· The ability to design your career and drive your professional learning and development
· A truly global culture

We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.
Visit www.infosys.com/services/consulting for more information.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.