The iconic Hilton McLean Tysons Corner is seeking a full-time Front Services Attendant to join their team! This beautiful, 458-room hotel is in the heart of Fairfax County's business district and is five minutes from the Metro Silver Line!

 

The ideal candidate for this position will possess previous driving experience, as well as a great attitude and a passion for teamwork!

 

Shift Pattern: candidates should be available to work AM and PM shifts as needed, any day of the week/weekends/holidays as needed

Pay Rate: $24.06 per hour

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

 

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Front Service Attendant, you would be responsible for transferring and storing luggage, comprehends and abides by all traffic regulations while transporting customers to and from the airport terminal or other designed site and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Maintain driveway traffic flow to allow main entrance accessibilityReads luggage tags and provides claim tickets to ensure appropriate deliveryEscort customers to accommodationsOrganize and stores luggage as necessary in a designated areaPicks up and deliver guest laundry to and from guest rooms in a timely, accurate mannerDelivers morning newspapers, Zipout Checkout packets, mail, packages, faxes, etc. to specific guest roomsDelivers amenities to guest roomsMaintains and posts hotel reader boards and public area signageCleans and polishes carts and other equipment used in the departmentRetrieves and inputs data from a computer terminal or utilizes technology provided in an accurate, error-free manner to assist guestsAnswers the Bell desk phone and provide information as needed, coordinates with guest service agents as neededAdvises housekeeping as necessary to maintain a clean, orderly appearance of the main hotel entranceClearly communicates guest parking procedures and applicable costs to arriving guestsDrives hotel shuttle to both transport guests and run guest errands

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!