At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. **This position will cover Dade City and the surrounding counties on an as needed basis (PRN) with variable hours between 7:30 AM – 7:30 PM.** **Position details:** **Facility:** BayCare Behavioral Health **Location:** Dade City and surrounding counties, FL **Status:** PRN (as needed) **Hours:** Hours will vary between 7:30 AM – 7:30 PM **Behavioral Health Office Representative Responsibilities:** + Obtains and updates patient information + Schedules patient appointments and assists with patient inquiries; may arrange for additional services + Collects and posts payments, and assists with patient billing questions + Ensures completion of all encounter documentation prior to check out + Accepts transfers from other facilities according to established guidelines. + Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines. + Obtains complete and accurate patient registration information according to department standards. + Reviews and confirms all registration information is accurate at each appointment and makes any required updates. + Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day. + Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity. + Greets, registers and checks in patients **Requirements:** + High School or Equivalent + 1 year – Office Related + Customer service, interpersonal, critical thinking + Written and verbal communication + Works independently and with a team + Organization, administrative and clerical skills Equal Opportunity Employer Veterans/Disabled **Position** Front Office Representative - Dade City **Location** Dade City:Behavioral Hlth Doris Coo | Clinical | PRN **Req ID** 113305