**Description:** At Hyatt Regency Cape Town, we believe in creating meaningful connections and exceptional experiences. As part of the global Hyatt family, we are committed to fostering a welcoming and dynamic work environment that supports both personal and professional growth/ we are currently seeking an enthusiastic and service oriented Front Office Receptionist/Night Shift Relief. **Key Responsibilities** + Warmly welcome guest and handle check-ins and check-outs efficiently. + Manage bookings, process payments and provide accurate guest information. + Respond to guest enquiries and resolve issues in a professional manner. + Perform night audit duties and ensure all systems and records are accurately updated. + Maintain a clean and organized reception area. + Coordinate with other departments to ensure guest needs are met. + uphold security and safety protocols particularly during night shifts. **Qualifications:** **Requirements** + Previous experience in a hotel front office + Willingness to work both day and night shifts + Excellent communication and interpersonal skills + Proficiency in hotel management systems such as Opera + Ability to work independently, especially during the night shift, + Professional appearance and a positive attitude **Primary Location:** ZA-Western Cape **Organization:** Hyatt Regency Cape Town **Job Level:** Full-time **Job:** Front Office **Req ID:** WES002511 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.