Front Office Medical Assistant
Actalent
Front Office Medical Assistant – Oncology Clinic (Plano, TX)
Full-Time | Patient-Facing | Compassion-Driven | Team-Oriented
We’re seeking a warm, attentive, and experienced Medical Assistant to join our oncology clinic in Plano, TX. This role is ideal for someone who brings clinical efficiency with a compassionate heart—someone who understands that every interaction matters when supporting patients facing critical health journeys.
What You’ll Do
+ Greet and check in patients with kindness and respect
+ Manage appointment scheduling with care and attention to patient needs
+ Process prior authorizations and referrals with accuracy and timeliness
+ Utilize EMR systems—Athenahealth (AthenaOne) experience preferred
+ Cross-train to assist in the back office as needed, offering a flexible, team-based approach to care
+ Communicate gently and effectively with patients and families, creating a reassuring environment
What We’re Looking For
+ 2+ years of medical front office experience, ideally in a clinical or specialty setting
+ Strong knowledge of EMR systems (especially Athenahealth)
+ Experience handling referrals, prior authorizations, and appointment coordination
+ Willingness to support the back office as needed
+ Medical Assistant certification preferred, though not required
+ A naturally calm, compassionate demeanor with excellent interpersonal skills
+ Respect for patient privacy, comfort, and emotional well-being
Location
On-site in Plano, TX at a welcoming, patient-centered oncology clinic
If you’re driven by empathy and thrive in a close-knit, collaborative care team, we’d love to meet you. Join us in making a meaningful difference—one patient, one moment at a time.
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Plano,TX.
Application Deadline
This position is anticipated to close on Jul 25, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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