Chengdu, 51, CN
12 hours ago
Front Office Manager

1. Be responsible for the reception and management of the hotel's front office department, be familiar with the functions of the front office service facilities and ensure they are in good condition.

2. Conduct relevant market plan analysis, formulate departmental work plans and complete work reports.

3. Achieve the highest occupancy rate of guest rooms and obtain the best room revenue.

4. Supervise the heads of subordinate departments, assign tasks, clarify job responsibilities and adjust work arrangements at any time.

5. Maintain a good relationship with guests, enhance their stay experience and be capable of independently effectively handling guest complaints.

6. Assist the Director of Rooms in handling emergencies.

1. Be responsible for the reception and management of the hotel's front office department, be familiar with the functions of the front office service facilities and ensure they are in good condition.

2. Conduct relevant market plan analysis, formulate departmental work plans and complete work reports.

3. Achieve the highest occupancy rate of guest rooms and obtain the best room revenue.

4. Supervise the heads of subordinate departments, assign tasks, clarify job responsibilities and adjust work arrangements at any time.

5. Maintain a good relationship with guests, enhance their stay experience and be capable of independently effectively handling guest complaints.

6. Assist the Director of Rooms in handling emergencies.

1.College degree or above, with more than two years of working experience in the same position.

2. Be familiar with the operation and management of the front office and have a strong sense of responsibility dedication to work.

3. Supervise the service quality standards and operation process standards of the front office department staff, and implement comprehensive supervision over all the work of the front office department.

4. Effectively implement, carry out and complete the monthly work plan formulated by the department.

5. Fluent in English conversations, with strong coordination and management skills, possessing sales thinking and capabilities.

6. Fully master the professional knowledge and skills of the front desk and be capable of handling financial issues involved in daily service processes.

1.College degree or above, with more than two years of working experience in the same position.

2. Be familiar with the operation and management of the front office and have a strong sense of responsibility dedication to work.

3. Supervise the service quality standards and operation process standards of the front office department staff, and implement comprehensive supervision over all the work of the front office department.

4. Effectively implement, carry out and complete the monthly work plan formulated by the department.

5. Fluent in English conversations, with strong coordination and management skills, possessing sales thinking and capabilities.

6. Fully master the professional knowledge and skills of the front desk and be capable of handling financial issues involved in daily service processes.

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