You will be responsible for delivering an excellent and consistent level of service to all guests. As a Front Office - Host, you will contribute to the smooth and efficient operation of the Reception area within the Rooms Division. In this role, you will handle guest inquiries in a courteous and efficient manner. Strong customer service and communication skills, along with a pleasant attitude, are essential. You should also be well-informed about all hotel facilities to ensure you can address guest concerns promptly, knowledgeably, and professionally.
You will be responsible for delivering an excellent and consistent level of service to all guests. As a Front Office - Host, you will contribute to the smooth and efficient operation of the Reception area within the Rooms Division. In this role, you will handle guest inquiries in a courteous and efficient manner. Strong customer service and communication skills, along with a pleasant attitude, are essential. You should also be well-informed about all hotel facilities to ensure you can address guest concerns promptly, knowledgeably, and professionally.
Ideally with a certificate or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Front Office department in larger operation. Good problem solving, administrative and interpersonal skills are a must. Computer literate and excellent English communication skills both in written and verbal.
Ideally with a certificate or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Front Office department in larger operation. Good problem solving, administrative and interpersonal skills are a must. Computer literate and excellent English communication skills both in written and verbal.