Summary This position is located at the USAG Benelux, DFMWR, Chievres Army Lodge, Chievres AB, Belgium. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Formulate instructions and directives necessary to conduct service-oriented and cost-effective operations. Monitor labor and other expenses. Conduct reviews of guest comments, surveys, and operations to identify problems and initiate appropriate corrective action. Evaluate the success of programs based on customer satisfaction. Develop operating policies, programs and procedures for the department and submit them to the manager for approval. Provide for adequate internal controls, inventory management, and accountability for property and funds. Perform a full range of supervisor duties including developing, evaluating, and obtaining approval for staffing levels. Recommend recruitment or reassignment actions, and selections; conduct performance appraisals and submit for approval. Initiate or recommend disciplinary actions; initiate recommendations for awards and pay adjustments. Ensure skill level training is developed, conducted and evaluated on an ongoing basis. Requirements Conditions of Employment Qualifications 1. Work experience performing in the role of a night auditor or front desk clerk, to include at least one (1) year of specialized supervisory or managerial experience related to hotel management. Demonstrated experience must be equivalent in difficulty and complexity to the NF-02 level. 2. Must be adaptable to new assignments, and to changes in instructions, work methods, work situations and staff. 3. Must be able to use a computer for word processing and data entry. Best Qualified Criteria 1. One year Lodging Front Desk experience. Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE. Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is Chievres AB Installation-wide. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1600 CET on 08/04/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Incentives and Bonuses Incentives will not be paid. Foreign Overseas Allowances Differentials, or incentives will not be paid. Post allowance may be paid in accordance with the Department of States Standardized Regulations (DSSR), contingent upon eligibility. Employment Overseas provides a lot of additional benefits & entitlements, for more information please see the agency contact information listed below for your local NAF Human Resources office. Applicants must comply with the Exceptional Family Member Program, for information click here. Other: Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Overseas Employment Eligibility U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. In NATO countries employment of non-U.S. citizens under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.