**Description:** A Front Office Agent is responsible for greeting guests on arrival and making them feel welcome and comfortable during their stay. A Front Office Agent's priority at all times is to engage with guests in a caring and positive manner, using active listening skills to understand the needs and wants of guests – wherever possible, getting to know them and their preferences on a personal level. A Front Desk Agent is a key contact person and resource for guests throughout their stay and should demonstrate creative problem solving. A Front Desk Agent also plays the important role of ensuring that departure motivates guests to come back to the hotel at the earliest opportunity. Front Desk Agents should possess strong communication skills, be detail oriented, comfortable with technology and confident in basic financial transactions. If you have worked at other Hotels as a front desk agent or you have an interest in Front Desk Agent jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. 90 Day Probationary Rate: $24.91 per hour Hourly Rate: $29.30 per hour **This is not your typical career opportunity. This is the Hyatt Touch.** _“All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”_ **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills + Ability to stand for long periods of time. + Must be able to provide full availability including overnight weekends and holidays. **Primary Location:** US-HI-Lahaina **Organization:** Hyatt Regency Maui Resort and Spa **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Front Office **Req ID:** LAH004412 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.