Warminster, United Kingdom, UK
7 hours ago
Front of House Supervisor
Job Introduction 40 hours per week5 out of 7 with 1 weekend in 4 (Early shift 6.00 - 15.00 1 hour break Late shift 10.00 - 19.00hours 1 hour break)£12.71 per hourSodexo benefits 

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Job Description:

As a Front of House Supervisor at Sodexo at Battlesbury Barracks, Warminster BA12 8NJ, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you’ll do:

To control rostering and work details within the resources of the Mess to ensure that all tasks are completed to the satisfaction of the client.To be responsible for welfare and discipline of staff according to company procedure and as approved by the Site Services Manager.To ensure that conduct within the Mess is professional at all times.To maintain the staff training programme as directed, checking for competency after training is complete i.e. in process checks.To ensure that dress standards are met to include rules of jewellery etc. Staff shall be in uniform and well presented at all times.To ensure that all staff adhere to COSHH regulations.Monitor cleaning cupboards for correct presentation and safe practise.To maintain custody of quarterly checks of service equipment reporting deficiencies to the SSM.To maintain all company documentation accurately. To include training record cards.To meet all deadlines set by the Site Services Manager.To maintain administration for personnel i.e. timebook, timesheets and absence monitoring.To assist mess manager with EprophIT as required.Communicate instructions to staff as directed with SSM.To issue and account for stock, this may include ordering and stock taking.Weekly monitoring and verification of in process checks, supervisor’s checks, and cleaning schedules.Daily monitoring of the team and their output to ensure all tasks have been completed to a high standard.Ensure all staff are competent in the execution of their tasks.To monitor and verify the correct use storage and control of machinery equipment, cleaning materials and chemicals is being adhered to.Communicate concerns of service deliverance to the SSM.Monitor maintenance of cleaning cupboards, which should be strictly compliant with COSHH regulations.Monitors and verify that all staff are compliant with the Health & Safety Act and COSHH Regulations.Monitor and verify that cleaning standards are achieving the expectations of the client and company.Failure to achieve this standard will require corrective action which must be executed immediately.Maintenance of the company Quality Control Procedures.To develop your own skills within the scope of this position.

What you bring:

Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.Experience in hospitality (hotel, bar, or restaurant) is a plus.Strong customer service and communication skills.Ability to motivate and lead a team effectively.Comfort with working at a fast pace and adapting to changing situations.A collaborative mindset and the ability to communicate well with senior management.

What we offer:

Fully funded apprenticeship qualificationsCareer development opportunities within SodexoA friendly and supportive work environmentWellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth – Apprenticeships, learning tools, and development opportunities.Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform. Attached documents 2025 Benefits UK Brochure V9.pdf Apply
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