Job Title: Pre-Construction Administrator / Front of House
Location: Leicester
Salary: £26,000
Hours: Full-time

Role Overview
The Pre-Construction Administrator / Front of House will act as the first point of contact for visitors to Head Office, delivering a professional and welcoming experience while providing vital administrative support to the Pre-Construction team. This is a varied and fast-paced role, requiring excellent communication, attention to detail, and strong organisational skills.
The successful candidate will thrive in a dual-role environment, balancing reception duties with technical administration, ensuring samples, schedules, and documentation are accurately managed and shared across the business.

Key Responsibilities
Reception & Office Support
Welcomes and signs in all visitors, ensuring Head Office Health & Safety induction is completedAnswers and directs incoming telephone calls in a professional mannerCoordinates meeting room bookings and arranges refreshments or lunches as requiredManages courier bookings and maintains an up-to-date contacts listOversees the shared diary and provides general office support as neededMaintains a professional and tidy front-of-house areaPre-Construction Administrative Support
Prints and files schedules to support the Pre-Construction teamLogs all incoming control samples from clients, tracking those loaned internally/externally and returnedPhotographs and safely stores all control samples to prevent damage and ensure traceabilityLabels and tracks outgoing samples, ensuring efficient storage and retrieval across all projectsUpdates the HUB system with sample photos, approvals, new instructions, and schedule changesCommunicates regularly with the Pre-Construction team to share relevant updates and decisionsManages deadlines and arranges couriers to avoid any sample delaysCarries out additional administrative duties as requested by the Line ManagerWorks in line with company procedures and regulatory standards including ISO 14001, ISO 9001, and H&S protocolsCandidate Requirements
Experience in administration, reception, or customer-facing rolesStrong verbal and written communication skillsProficiency in Microsoft Office, particularly Excel; experience with CRM systems or databases is advantageousExcellent attention to detail with the ability to multitask and meet deadlinesFriendly, professional, and approachable demeanourAbility to work independently and collaboratively within a teamWillingness to learn internal systems and support technical processesAdditional Information
This job description is intended as a general guide to the role and may be subject to change in line with business needs. The post-holder is expected to participate in any future reviews of the role and contribute to its development.