Description Are you passionate about delivering exceptional guest experiences and ensuring smooth day-to-day operations? A leading hospitality group in Carlsbad is seeking a friendly and professional Front Desk Concierge to be the face of our brand and help create unforgettable moments for guests. This position is perfect for someone who thrives in a client-focused environment and enjoys being part of a dynamic team. Key Responsibilities: As the Front Desk Concierge, you will ensure every guest enjoys a seamless experience. Your duties include: + Greeting guests and visitors with warmth, professionalism, and efficiency. + Managing check-in and check-out processes while addressing any guest needs or requests. + Providing information about amenities, dining options, and local attractions to enhance the guest experience. + Responding to guest inquiries via phone, email, or in-person in a timely and friendly manner. + Coordinating logistics for bookings, reservations, transportation, and special guest requests. + Resolving guest concerns and escalating any issues when appropriate. + Assisting with administrative tasks, including maintaining front desk logs and scheduling staff support. Requirements + 2+ years of experience in a guest services or front desk role within hospitality or related industries. + Strong verbal and written communication skills with a focus on customer service. + Proficiency in Microsoft Office (Word, Excel) and hospitality software such as OPERA or similar. + Ability to multitask, stay organized, and work well under pressure. + A friendly and professional demeanor with a passion for delivering exceptional service. + High school diploma or equivalent; additional certifications in hospitality are a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .