West Yellowstone, MT, 59758, USA
1 day ago
Front Desk Clerk, Yellowstone Vacations
**The opportunity** Delaware North Parks and Resorts is hiring friendly, outgoing, and customer-service seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. On the job training is available. **Pay** $15.00 - $17.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **What we offer** + Weekly pay + 50% off employee meal at the Branch Restaurant + Free coach tours based on next day availability + Referral bonus – earn $200 for each eligible referral + Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide **Life at Yellowstone Vacations** Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone National Park + Shared apartments/rooms available for $85/ week + Housing costs include utilities and wifi + Coin-operated laundry on-site + Free weight room available + 30% discount on National Forest snowmobile rentals for employees & family + Free coach tours for employees and 30% discount on coach seats for family (pending availability) + Access to tons of outdoor activities including: + Exploring the 2.2 million acres of Yellowstone National Park + Visiting nearby hot springs, geysers, and hotpots + Cross-country skiing, snowshoeing, snowmobiling, wildlife tours, nature watching, fishing, and much more **What will you do?** + Provide excellent customer service. + Greet and register guests via a centralized registration system. + Answer phone calls and provide accurate information on our services. + Take reservations and make charges to customer credit cards. + Cash handling and accountability; maintain accurate paperwork as it relates to front office operations. + Outfit guests in proper attire for their activities. + Resolve small issues as they arrive for guests. + Check and balance the daily figures, make sure that all charges are applied to each customer properly. + Perform other duties as assigned. **More about you** + Good interpersonal communication skills in person and by phone. + Ability to read and comprehend standard operating procedures manual. + Must be able to multitask, function in a professional manner under pressure from guests and supervisors. **Physical requirements** + Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts **Shift details** Days On call Split shift Holidays M-F Weekends 8hr shift 10hr shift OT as needed **Who we are** Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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