The opportunity

Delaware North Parks and Resorts is hiring part-time Front Desk Clerks to join our team at The Lodge at Geneva in Geneva, Ohio. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay $15.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's lots to keep you busy before, during, and after work!

Health, dental, and vision insurance*401k with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly payEmployee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discountsDiscounted employee meals including a $9 menuFriends and family discount on lodgingReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?Greet and register guests via a centralized registration system and coordinate with housekeeping as neededManage cash and credit card transactions while keeping accurate paperworkResolve small guest issues immediately, delivering items to guests as neededMonitor and balance the daily figures, post room and tax charges on guest accounts

More about youGood interpersonal communication skills in person and by phone and previous customer service experience is beneficialAbility to multitask, function in a professional manner under pressure from guests and supervisorsNo high school diploma or GED required

Physical requirementsAbility to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Day shift
Evening shift
Holidays
Evenings as needed
Weekends
8 hour shift

Who we are

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.