The opportunity

Delaware North Gaming is looking for friendly, outgoing, and customer-service focused full-time Front Desk Clerks to join our team at Southland Casino in West Memphis, Arkansas.

Pay $15.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discounts

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Provide excellent customer serviceGreet and register guests via a centralized registration systemCoordinate with housekeeping department as neededCash handling and accountability; maintain accurate paperwork as it relates to front office operationsCheck and balance the daily figures, post room and tax charges on guest accountsPerforms other duties as assigned (Assisting with Reservations, Housekeeping and Gift Shop).

More about youGood interpersonal communication skills in person and by phonePrevious front desk experience; hotel preferredCustomer service experienceMust be able to multitask, function in a professional manner under pressure from guests and supervisorsMust be at least 21 years of ageNo diploma required

Physical requirementsStand and walk for extended periods of time

Shift details

Evening shift
Holidays
Weekends
8 hour shift
Overtime as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.