**What you'll bring to the team** **Location:** Thorpe Park **Hours:** Full time, part time, weekends & holidays **Contract Type:** Seasonal, until November 2025 As a VIP host you will be reporting in to the VIP Lead as well as the Commercial Sales Manager. You will be in a front-line position providing excellent customer service whilst also delivering memorable experiences. You will assist in maintaining our high service standards, by upholding a strong level of knowledge of the park and the attractions within. Your role as a VIP host will be: + To ensure a seamless, smooth guest journey from their arrival onto the resort to their exit by providing high level of customer service in line with company values + You will play a pivotal role in delivering a safe and fun experience for our VIP Guests. + To assist with the department’s mission to achieve a positive customer feedback through internal and external captures. + To deliver both VIP entry and experience packages to support all targets set by the business. + To support the wider Resort through our multi-skilling programme. + Support product development and contribute new ideas to continually drive the department. **Qualifications & Experience** Due to the nature of this role, applicants will **need to be 18+.** **No previous experience required** , just **enthusiasm** and **eagerness** to learn! Show us you’re **guest obsessed** by being **positive** and **helpful** . Go together to show our guests that’s you care! **Benefits** + Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! + 25% discount in our retail shops and restaurants + 40% discount online off LEGO, and much more! + Free bus from Staines station for all employees  + Fortnightly pay + Free staff parking + Ongoing training & development to have a longer-term career in Merlin + Access to Perks at Work which 30,000+ national & local employee discounts **If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.** **Pay Range** From GBP £10.50/Hr. Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/9676/fright-nights-vip-%26-events-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) **Location (Country-County-City)** _UK-Surrey-Chertsey_ **Job ID** _2025-9676_ **Employment Type** _Full-Time_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Thorpe Park Resort_