Job Description Insight Global is seeking a Fraud Service Specialist for a client in the Kansas City area. This person should come with a background in fraud prevention and fraud claims work regarding check, wire and ACH fraud within online and digital banking environments. You will be acting as a liaison between the internal business, customers and the claims to team to track and communicate regarding fraud matters. You will be responsible for meeting compliance and standards and conducting incident response analysis based on open fraud cases. This team is responsible for quality control audit reviews to ensure the compliance of operating procedures. When working with the claims team, you will be expected to provide direct coaching and feedback to the analysts on any opportunities identified through the quality control process. Due to the high level of communication needed to be successful in this role, the ideal candidate must possess strong communication skills and the ability to manage their time and cases accordingly. This position is looking to start ASAP. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 4+ years of experience with Fraud Prevention and Identification in a banking envrionment   Experience with incident response on open fraud investigations   Experience reviewing fraud cases revolving Wire, ACH, check, etc. and conducting quality assurance audits to ensure compliance is being met   Experience working with cross functional teams to communicate and react to open fraud cases and track/report on the progress being made Experience with Fidelity null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.