Santiago, Region Metropolitana de Santiago, CL
2 days ago
Franchise Account Manager Temporary

 

TEMPORARY POSITION 6 MONTHS

 

Purpose & Overall Relevance for the Organization

Act as the company’s representative and be a strategic partner to franchisees through diligent management (including strategic, commercial, and administrative tasks).

Constant interaction with franchisees ensuring expectations and needs is met. Also guarantees the achievement of targets to create a profitable and sustainable business.

 

 KEY RESPONSIBILITIES

Co-create and align strategic market plans for each franchisee

Ensure that all areas support franchisees in their requirements and requests.

Provide support to franchisees in creating their sales forecast.

Facilitate franchisees implement and comply with their plans

Analyze and provide feedback on monthly sales information for each store (net sales, net quantity, sales line, etc.).

Review weeks cover at franchisee, store and division level

Review franchisee current stock to understand invoicing opportunities.

Receive and evaluate customer orders, ensuring they are feasible and consistent with their historical sales performance

Advise the customer in defining the final order

Collect company’s general and relevant information to train franchisee internal team and store staff

Receive, analyze, process, and follow up on franchise requests

Analyze trade terms and discounts.

P&L analysis

Align with different departments the PO status to identify possible risks and opportunities

Share with franchisee the PO arrival status and stock availability

Evaluate market opportunities to expand the business in their territory

Weekly store visits to verify if the client complies with adidas standards

Analyze returns according to adidas policy

Shared

Portfolio and product optimization, (with B&T team)

Assign targets and KPIS (with Sr. Franchise Manager)

Align changes on VM (with VM team)

Store opening (with RE)

Training (with SA team)

 

PARAMETERS FOR SUCCESS

 

Key Metrics

Sell in achievement

Sell out achievement

Roll out Plan achievement

Tradeterms achievement

 

Financial Targets

Net sales target achievement (adidas y franchisee)

Operating Margin achievement (adidas y franchisee

 

 

KEY RELATIONSHIPS

B&T

CTC

Ops + VM + stores

 

 

KNOWLEDGE SKILLS AND ABILITIES

 

Bachelor’s degree in business administration, Marketing, Commercial Engineering, or related field.

Minimum of 5 years of experience in similar roles.

Strong competence with various tools, procedures, etc

Intermediate to advanced English level (preferred).

Client relationship management

Effective communication (verbal and written)

Sales negotiation and deal closing

Customer orientation and solution focus

In-depth knowledge of the product or service offered

Data analysis and commercial KPIs

Time management and task organization

Adaptability and resilience under pressure or change

 

At adidas, we promote team diversity, support the inclusion of all individuals, and encourage personal expression. In accordance with Inclusion Law No. 21.015, we actively promote the inclusion of people with disabilities in the workforce.

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