Ford Protect Manager
Ford Motor Company
+ Strong supervisory experience & ability to manage & lead team members
+ Excellent Negotiation Skills & Strong Emotional Resilience
+ Expert-level knowledge in Ford Protect Products (Service Plans, Maintenance Plans, Extended Warranty)
+ Expert-level knowledge in One Warranty System and GESB systems
+ Knowledge of PANDA, Microcat, PTS, GESB
+ Knowledge of MEA, SSA Markets
+ Attention to detail, accuracy, and ability to manage many aspects at the same time
+ Ability to do costings for different Ford Protect Plans
+ An extrovert with good interpersonal and communication skills who drives results.
+ Able to work under tight deadlines, pressurized environment.
+ Able to deal with conflict and is resourceful in problem solving.
+ Strong Analytical skills and a sound knowledge of business financials
+ High competency and proficiency in the functionality of Microsoft Excel and PowerPoint, including strong presentation skills, is non-negotiable.
+ Must be prepared to travel
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
+ Develop plans to achieve or exceed sales objectives
+ Develop business processes to streamline the business
+ Develop and submit marketing matters papers and no prod approvals
+ Develop Bonus Strategy and Merit Club Strategy
+ Monitor sales and claims, take corrective actions to ensure achievement of objectives.
+ Facilitate the business growth of the sales business by developing business plans and using marketing, training, and analysis tools.
+ Responsible for the business unit MCRP for MEA/SSA and SA
+ to Corporate Finance Manual (FM) and other compliance requirements, and perform Controls Self-Assessment Tool (MCRP in Ford) to mitigate risks
+ Support and prepare for all audits (Guardrisk Audit, FSCA Audit, Compliance Audit)
+ Product Design, Development & Launch
+ Develop plans for MEA/ SSA and SA based on market needs
+ Identify and Develop New Product requirements
+ Work with Finance to develop pricing for Ford Protect Plans
+ Lead Product Creation and set up in GESB
+ Lead Ford Protect Launches (Take to Market Plan & execution)
+ Setting up dealer platforms to ensure pricing, product wording, and brochures are loaded correctly
+ Monitor profit and losses on the products MEA/SSA and SA
+ Provide dealer support
+ Set up of Ford Suppliers for the Ford Protect Unit
+ Qualification: BTECH or Degree
+ RE1 and RE5 Qualification is preferred
+ Experience in Ford Protect operations is preferred
+ Understanding Treating Customers Fairly (6 Outcomes)
+ Experience in FAIS audits to the Financial Sector Conduct Authority
Knowledge of FAIS regulations
**Requisition ID** : 45732
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