Grand Rapids, MI, 49507, USA
5 days ago
Food Service Worker
**Employment Type:** Part time **Shift:** Day Shift **Description:** **Food Service Worker G0523** + Processes room service orders in an accurate and professional, courteous manner. Processes guest trays within same delivery standard and follow accurate gift card /charge handling procedures. + Interacts with patients and family members by taking orders via phone and inputting menu selections into the computer. + Processes room service orders in an accurate, professional and courteous manner. Processes guest trays within same delivery standard and follow accurate gift card /charge handling procedures. + Communicates and collaborates with patients, families, dietitians, Nursing and management regarding dietary needs/activities. Promotes positive customer service relations between Nutrition Services and Nursing units, patients, families, and all other people they encounter. + Processes paperwork from printer, fax machine and POS system efficiently and accurately. Completes all paperwork daily, including tallies, floor stock sheets and late items. + Assist with delivery and pick-up of trays from patients. Delivers snacks, and floor stock as appropriate. + Rotates floor stock in pantries and refrigerators appropriately. Keeps pantries organized and at established par levels. + Maintains knowledge of profession, safe food handling and sanitation. + Communicates with staff, patients, management and other customers regarding food purchases/quality and equipment. + Operates cash register system for transactions and information into the register system. + Receives payment by cash, credit/debit card, voucher, ID badge or gift card. Maintains cash drawer within established $5.00 accuracy policy. + Sorts, counts and wraps currency and coins. + Establishes or identifies prices of goods. Issues receipts, refunds, credits or change due to customers. Cleans, sanitizes, organizes, stocks and removes trash. + Operates, breaks down, assembles, cleans and refills beverage units. + Follows sanitation and safety guidelines as determined by departmental policies and procedures, and food safety regulations. + Assists customers with questions, finding items or functions they might need help with. + Maintains clean and orderly checkout areas. + Resolving customer complaints. + Communicates with cooks, supervisor and other staff regarding food quality, product availability and equipment. + Assembles trays and/or serves food according to serving portion/guidelines and ensures that the quality of food meets or exceeds + Reads production tally and organizes workload to have food items prepared by the specified deadlines in sufficient quantity. + Utilizes resources to reduce or eliminate waste. + Maintains equipment and work area by cleaning, organizing and sanitizing throughout the shift using proper cleaning and sanitizing methods. + Responsible for overall food quality as measured by Customer and Patient Satisfaction scores. + Monitors and documents food/warmer/refrigerator temperatures. Sets up, maintains and breaks down work area within established timeframes. + Gathers, washes and puts away dry dishes. + Maintains accurate records of patient diet orders ents, families, dietitians, Nursing and management regarding dietary needs/activities. + Performs other related duties as assigned. 40 hours per pay period Primarily 1st shift and 2nd if avail Every other weekend Rotating holidays **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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