Primary City/State:
Casa Grande, ArizonaDepartment Name:
Culinary & Nutrition-HospWork Shift:
EveningJob Category:
Facilities, Environmental Services, and CulinaryA rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.At Banner, we are building our Culinary and Nutrition Services team with high performing, close knit and diverse group of individuals who take pride in providing our patients and staff with spectacular service. As a part of our Culinary team, as a Food Service Worker you will be responsible for providing service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures. Some of the additional duties as a Food Service Worker is the cleaning of the kitchen and dining room and dishwashing throughout your day. You will be cross trained to many of the areas in the kitchen, including barista, cashier, tray line, dishwashing, and other back of the house and front of house duties, ensuring we keep up with the process flow. You will assist with food prep, unbox foods and supplies, lifting and carrying boxes from storage and ensure shelves are restocked.
Shift: Mon-Fri, weekend and holiday on rotation
Location: Banner Casa Grande Medical Center
If you have food service background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you! You will feel welcomed, appreciated and part of a family immediately your first day! Weekend and holiday rotations are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.
Banner Casa Grande Medical Center is a 141-bed acute-care hospital located midway between Phoenix and Tucson, AZ. The facility boasts the neighborhood convenience of a community hospital while leveraging the clinical expertise of one of the nation’s leading health systems. The state-of-the-art facility cares for patients through all phases of life, offering adult and pediatric Emergency and Trauma Care, Level IV Trauma, Women’s Care, Maternity Services, Surgical Care, Orthopedics, Laboratory Services, Medical Imaging, Inpatient Dialysis, Rehabilitation, and more. As part on one of the largest nonprofit health systems in the country, you’ll have access to a vast network of colleagues and expanded access to career opportunities.POSITION SUMMARY
This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.
CORE FUNCTIONS
1. Accurately records all sales in the Point of Sale System; transacts payments with customers.
2. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility.
3. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times.
4. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution.
5. May perform cleaning, stocking, sign maintenance and other duties as assigned.
6. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact.
MINIMUM QUALIFICATIONS
This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. Good reading, writing and math skills. Must be able to learn food handling regulations and pass certification tests as required.
Requires the ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment and cleaning equipment.
For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.
PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Additional related education and/or experience preferred.
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