Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.
Job DescriptionOmni Amelia Island is a Center of Excellence for Leader in Developments!
Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities Report to work on time, as scheduled.Responsible for assigned shift, assisting in overall management.Maintain clear communication with essential departments.Assist in overall supervision of the department as outlined in manager's job description.Work in all departments of Food & Beverage, learning each area as outlined in training plan.Complete daily checklists in their entirety.Spot check liquor pars.Order daily supplies.Hold daily stand up meeting prior to each shift in the outlets.Compile and conduct daily training topics for associates, ensuring understanding through demonstration.Enthusiastically greet and converse with guests.Handle guest comments and complaints.Participate in interviewing potential new associates.Observe, teach, and correct staff's service, according to MOS.Assist managers in administering performance coaching & counseling.Must be familiar with and adhere to all liquor liability laws including the Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.Examine food preparation (checking accuracy, presentation, and timing).Examine beverage presentation (checking accuracy, presentation, and timing).Perform any other duties as assigned by management. Qualifications Able to stand for extended periods of timeAble to read and write English proficientlyAble to lift and carry 20 pounds routinely, and up to 40 pounds occasionallyAble to walk, sit, stand, squat and reach in the course of daily businessAble to work outdoors and in extreme weather conditions when needed including heat and cold.Able to work quickly in a high-pressure environment, keeping a calm and polite attitudeBachelor's (four-year) degree is required, preferably in Hospitality Management or a related field, within the past 2 yearsCommitment to one year (12 months) of service at the home hotelAbility to transfer and/or relocate to any Omni property within the continental United States upon successful completion of the LID programAbility to work a flexible shift including weekends, evenings, and holidays, as this position requires a 50 hour work weekKnowledge of Microsoft Office programs including Word, Excel, and PowerPointAbility to make quick decisions in high stress situationsExcellent customer service skills, pleasant and positive personality, strong attention to detail, ability to multi-task and prioritize, well organized, efficient, and able to handle deadlinesOmni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.