Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the DoubleTree By Hilton Hotel Manchester Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you! Overview FOOD & BEVERAGE ADMINISTRATIVE COORDINATOR – FULL TIME We are currently seeking a highly organized and detail-oriented individual to join our team as a Food & Beverage Administrative Coordinator at the DoubleTree by Hilton Manchester Downtown. This position plays a key role in supporting the banquet, outlet, and culinary departments through high-level administrative assistance, operational tracking, and communication support. Key Responsibilities: • Maintain and organize banquet documentation including BEO books, signed contracts, set sheets, and event signage. • Attend daily meetings and communicate updates on allergies, dietary needs, and room changes to banquet and culinary teams. • Support banquet shifts and, when assigned, lead setup crews in the absence of a manager or supervisor. • Assist with scheduling, payroll submissions, gratuity reconciliation, attendance tracking, and labor productivity analysis. • Maintain training records, schedule compliance certifications, and archive departmental logs and checklists. • Create and maintain departmental documents including SOPs, deep cleaning schedules, checklists, and tip pool breakdowns. • Support menu, signage, and POS updates for outlets, banquets, and the Made Market. • Assist with inventory tracking, banquet bar orders, cost control logs, invoice coding, and linen/uniform ordering. • Track and report F&B capture ratios, sales data, and marketing initiative results. • Design and manage internal signage, menus, buffet labels, and branded materials for F&B areas and events. • Coordinate with marketing and hotel leadership to support VIP amenity planning, seasonal promotions, and media shoots. • Provide tech support for F&B systems including POS terminals, printers, menus, and shared drive access. • Compile weekly communication newsletters and ensure property-wide awareness of hours of operation and F&B updates. • Participate in hotel-wide initiatives, including special projects, departmental celebrations, and training audits. Requirements: • Prior administrative experience in food & beverage or hospitality operations. • Proficiency in Microsoft Office, Canva, Adobe Acrobat, POS platforms (Micros, Clover, Toast), and labor/scheduling systems. • Familiarity with hotel management systems such as Delphi, OnQ, Opera, or PEP a plus. • Exceptional organizational skills with the ability to multitask and manage complex workflows independently. • Excellent written and verbal communication skills. • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed. • Comfort with physical tasks including lifting up to 70 lbs, long periods of standing/walking, and occasional work in hot or cold environments. Why join our team? • Exceptional Benefits: Enjoy full benefit plans, 401k with company match, outstanding travel discounts at Hilton properties, free parking, free meals during your shift, annual bonuses, and monthly CARE Rallies celebrating team achievements. • Weekly Pay: Get paid every Friday. • Supportive Culture: Our team thrives on professionalism, growth, and shared success. We prioritize development, celebrate wins, and understand that great team support leads to exceptional guest experiences. Join our dynamic Food & Beverage team and help drive excellence behind the scenes. Apply today to become our Food & Beverage Administrative Coordinator and make a lasting impact on our operations and guest satisfaction! Qualifications Requirements: • Prior administrative experience in food & beverage or hospitality operations. • Proficiency in Microsoft Office, Canva, Adobe Acrobat, POS platforms (Micros, Clover, Toast), and labor/scheduling systems. • Familiarity with hotel management systems such as Delphi, OnQ, Opera, or PEP a plus.